Your Informational Interview Report serves as a component of your Course Project

Your Informational Interview Report serves as a component of your Course Project Portfolio.
The interview you performed was described earlier as an informal conversation with a health care manager who is willing to share personal and professional expertise, knowledge, and perspective on ethical challenges. Your goal was to obtain an insider’s view on current ethical issues presented in the health care field and increase your understanding of how managers utilize ethical principles and strategic efforts to prevent and address them.
Now that your interview has been completed, you will share your experience, evaluations, and application to ethical concepts and principles.
Preparation
In addition to these instructions, utilize the following to complete your work.
Written work completed in your Week 3 discussion.
Interview notes.
Informational Interview Report Scoring Guide.
Using the Scoring Guide to Enhance Learning [PDF].
Course study materials.
Course Reflection Journal entries.
Internet and Capella library research.
Informational Interview Report Template [DOC].
Assignment Components
To begin your paper, identify and describe the sector of the health care industry you have chosen to explore. Describe the organization, facility, or department chosen, its stated mission and goals, and provide context regarding the community or population it serves.
Introduce your interviewee. Briefly describe the background that brought this person to his or her current position. Explain the descriiption and expectations of this person’s management role. Include information the professional shared regarding how personal moral values, membership in professional organizations, and continuing education guide and support personal efforts in ethical management practice.
Describe an ethical challenge experienced by your interviewee in his or her organization, facility, or department, and analyze the approach taken to resolve it. If there is not a detailed example of a problem available, base your work on measures taken to prevent a specific major ethical issue, and analyze why the current approach is successful.
Discuss and evaluate the information gathered regarding the ethical problem. Include the following:
Describe how formal policies, processes, teams, and individuals were utilized in addressing or proactively avoiding the ethical problem.
Identify and explain the influence and role of external regulatory policies, and regulations in addressing or preventing the ethical issue (such as Joint Commission, HIPAA, et cetera).
Describe how specific external forces influenced the resolution or prevention of the ethical issue.
Describe how internal organizational factors influenced the resolution of the ethical issue.
Identify and apply the ethical principles and theories related to the ethical issue and the management approach taken.
Conclude your paper by sharing personal insights gained from the informational interview experience. Identify tools, knowledge, skills, or awareness gained for use and success in your personal ethical management practice.
A template, Informational Interview Report Template [DOC], is provided to assist you in your success with this assignment.
Helpful Resources and Tips
Please refer to the Health Care Administration Undergraduate Program Library GuideLinks to an external site. and the Capella Writing CenterLinks to an external site. for valuable resource material on writing, referencing, and researching on the Internet and in the Capella library.
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria Ratings Pts
Describe an informational interview experience, and relate personal growth, insights, and awareness gained.
view longer descriiption
32 to >27.2 pts
DISTINGUISHED
Comprehensively describes an informational interview experience; discusses detailed examples of personal growth, insights, and awareness gained.
27.2 to >22.4 pts
PROFICIENT
Describes an informational interview experience, and relates personal growth, insights, and awareness gained.
22.4 to >0 pts
BASIC
Describes an informational interview experience, but does not relate personal growth, insights, and awareness gained.
0 pts
NON_PERFORMANCE
Does not describe an informational interview experience, or relate personal growth, insights, and awareness gained.
/ 32 pts
Describe real-world examples of knowledge, skills, and resources health care managers utilize to effectively address or prevent ethical issues.
view longer descriiption
32 to >27.2 pts
DISTINGUISHED
Analyzes real-world examples of knowledge, skills, and resources health care managers utilize to effectively address or prevent ethical issues.
27.2 to >22.4 pts
PROFICIENT
Describes real-world examples of knowledge, skills, and resources health care managers utilize to effectively address or prevent ethical issues.
22.4 to >0 pts
BASIC
Identifies real-world examples of knowledge, skills, and resources health care managers utilize to effectively address or prevent ethical issues.
0 pts
NON_PERFORMANCE
Does not describe real-world examples of knowledge, skills, and resources health care managers utilize to effectively address or prevent ethical issues.
/ 32 pts
Describe how external forces influenced a real-world example of an ethical management problem and its solution or prevention.
view longer descriiption
34 to >28.9 pts
DISTINGUISHED
Analyzes how external forces influenced a real-world example of an ethical management problem and its solution or prevention.
28.9 to >23.8 pts
PROFICIENT
Describes how external forces influenced a real-world example of an ethical management problem and its solution or prevention.
23.8 to >0 pts
BASIC
Identifies external forces that influenced a real-world example of an ethical management problem and its solution or prevention.
0 pts
NON_PERFORMANCE
Does not describe how external forces influenced a real-world example of an ethical management problem and its solution or prevention.
/ 34 pts
Describe how internal organization factors influenced a real-world example of an ethical management problem and its solution or prevention.
view longer descriiption
34 to >28.9 pts
DISTINGUISHED
Analyzes how internal organization factors influenced a real-world example of an ethical management problem and its solution or prevention.
28.9 to >23.8 pts
PROFICIENT
Describes how internal organization factors influenced a real-world example of an ethical management problem and its solution or prevention.
23.8 to >0 pts
BASIC
Identifies internal organization factors that influenced a real-world example of an ethical management problem and its solution or prevention.
0 pts
NON_PERFORMANCE
Does not describe how internal organization factors influenced a real-world example of an ethical management problem and its solution or prevention.
/ 34 pts
Apply ethical theories and principles to a real-world example of an ethical issue faced in health care management practices.
view longer descriiption
34 to >28.9 pts
DISTINGUISHED
Comprehensively applies ethical theories and principles to a real-world example of an ethical issue faced in health care management practice.
28.9 to >23.8 pts
PROFICIENT
Applies ethical theories and principles to a real-world example of an ethical issue faced in health care management practice.
23.8 to >0 pts
BASIC
Identifies ethical theories and principles related to a real-world example of an ethical issue faced in health care management practice.
0 pts
NON_PERFORMANCE
Does not apply ethical theories and principles to a real-world example of an ethical issue faced in health care management practices..
/ 34 pts
Write clearly, effectively, and professionally, using current APA formatting and styles.
view longer descriiption
34 to >28.9 pts
DISTINGUISHED
Writes clearly, effectively, and professionally, using current APA formatting and styles in a manner that enhances the overall quality of the assignment.
28.9 to >23.8 pts
PROFICIENT
Writes clearly, effectively, and professionally, using current APA formatting and styles.
23.8 to >0 pts
BASIC
Writes clearly, effectively, or professionally, inconsistently using current APA formatting and styles.
0 pts
NON_PERFORMANCE
Does not write clearly, effectively, or professionally, or use current APA formatting or styles.
/ 34 pt