Describe how you will demonstrate self-management and social competence to regulate your emotions in this scenario?

Theoretical Models of Nursing Leadership
You are the nurse manager on a busy medical-surgical unit. You have been requested to attend a hospital administration meeting with your Chief Nursing Officer (CNO) and the hospital Chief Financial Officer. The CNO explains that nurse−patient staffing ratios on every unit are being increased, and your ratios must also increase by 1-2 patients on both the day and night shift. The CNO assures you this is a temporary issue due to the seasonal high census, and this decision is not open for debate. You are shocked and don’t know how to respond initially.
Question #1
Using the Theory of Emotional Intelligence: Page 56
a) Describe how you will demonstrate self-management and social competence to regulate your emotions in this scenario?
b) Discuss how you will respond to your CNO by using this leadership theory.
Question #2
a) Determine how you will present the new nurse−patient staffing ratios to your nursing staff by using the Theory of Quantum Leadership.
Guidelines
Initial post: Respond to the discussion questions posted in Discussion board by Monday (11:59pm) must be at least 150 to 200 words in length to earn credit for the assignment
Peer response: Each Student must respond to at least (2) other students’ INITIAL post (must be at least 100 words in length by Wednesday (11:59pm) to earn credit for the assignment
The initial and response posts must each have a minimum of two (2) outside references (i.e., textbook, medical/nursing resources, etc.) to earn credit for assignment
Cite your references APA 7th
To see grading rubric, click on the 3-dot menu on the top-right side of screen
ANSWER
Question #1
a) Describe how you will demonstrate self-management and social competence to regulate your emotions in this scenario?
To demonstrate self-management and social competence to regulate my emotions in this scenario, I will:
Take a deep breath and pause before responding. This will give me time to calm down and collect my thoughts.
Be mindful of my body language and tone of voice. I will want to avoid appearing angry or upset.
Listen actively to the CNO’s concerns. I want to understand their perspective and why they are making this decision.
Express my concerns calmly and professionally. I will let the CNO know that I am concerned about the safety of my patients and staff with increased staffing ratios.
Be willing to negotiate. I am willing to work with the CNO to find a solution that works for everyone.
b) Discuss how you will respond to your CNO by using this leadership theory.
According to the Theory of Emotional Intelligence, leaders who are able to manage their own emotions and the emotions of others are more effective. In this scenario, I will use the following emotional intelligence skills to respond to my CNO:
Self-awareness: I will be aware of my own emotions and how they are impacting my behavior.
Self-management: I will regulate my own emotions and avoid lashing out or acting impulsively.
Social awareness: I will be aware of the CNO’s emotions and how my words and actions may impact them.
Relationship management: I will build rapport with the CNO and work with them to find a solution that works for everyone.
Question #2
a) Determine how you will present the new nurse−patient staffing ratios to your nursing staff by using the Theory of Quantum Leadership.
The Theory of Quantum Leadership is a holistic approach to leadership that focuses on creating a positive and productive work environment. To present the new nurse-patient staffing ratios to my nursing staff using this theory, I will:
Be transparent and honest. I will explain to the staff why the staffing ratios are being increased and how this will impact their workload.
Be empathetic and understanding. I will acknowledge that the new staffing ratios may be challenging for the staff and offer my support.
Encourage collaboration. I will work with the staff to develop strategies for managing the increased workload and maintaining patient safety.
Celebrate successes. I will recognize and reward the staff for their hard work and dedication.
References
Goleman, D. (2006). Emotional intelligence: Why it can matter more than IQ. Bantam Books.
Maxwell, J. C. (2012). Quantum leadership: Building the high-performance organization of the future. Thomas Nelson Inc.
APA 7th Citation
Goleman, D. (2006). Emotional intelligence: Why it can matter more than IQ. Bantam Books.
Maxwell, J. C. (2012). Quantum leadership: Building the high-performance organization of the future. Thomas Nelson Inc.