The coronavirus pandemic has had a significant impact on healthcare organizations, forcing them to rapidly adopt and integrate new information technology (IT) and business intelligence (BI) tools. The sudden increase in demand for virtual care and remote monitoring has put a tremendous strain on healthcare providers, and many have had to find new ways to manage the overwhelming flow of patient data and ensure that this information is accurate and secure. One of the most notable shifts in healthcare organizations has been the increased adoption of telemedicine and remote patient monitoring (Desai, 2020, p. 564). This has required healthcare providers to invest in new IT infrastructure. These investment areas include secure communication platforms and digital health tools to ensure that patients can receive quality care from the comfort of their own homes. Telemedicine has become particularly critical for individuals with chronic conditions who require ongoing care, and for individuals who are unable or reluctant to visit healthcare facilities due to the risk of exposure to COVID-19 (Kuan et. al, 2020, p. 813).
Another important aspect of healthcare IT during the pandemic has been the use of data analytics and BI tools to manage the flow of patient data. Many healthcare organizations have turned to these tools to help them make informed decisions about patient care and to quickly identify trends and patterns in patient data. For example, data analytics can be used to monitor the spread of COVID-19, as well as to track the progress of patients with the virus (Czerwinski, 2020, p. 3). These monitoring measures assist healthcare providers to make informed decisions about resource allocation to better understand the disease’s impact on the population. In addition to these technical solutions, many healthcare organizations have also had to revise their workflows and processes to accommodate the new reality of virtual care (Czerwinski, 2020, p. 3). This has required significant investments in training and support for healthcare workers, as well as the development of new policies and procedures to ensure that patients receive the same quality of care regardless of whether they are receiving it in-person or remotely. The coronavirus pandemic has forced healthcare organizations to rapidly adopt and integrate new IT and BI tools, and has demonstrated the importance of these tools in managing patient data and delivering effective care. While these tools have come with significant costs and challenges, they have also enabled healthcare organizations to continue providing care to patients in the midst of a global pandemic. Thee tools have helped to ensure that patients receive the care they need even when they cannot visit healthcare facilities in person (Czerwinski, 2020, p. 3).
References:
Czerwinski, J. (2020). Telemedicine and COVID-19: The Impact on Healthcare Delivery and Operations. Journal of Healthcare Information Management: JHIM, 35(1), 1-5.
Desai, J. (2020). The Importance of Business Intelligence in Healthcare During the COVID-19 Pandemic. Journal of Medical Systems, 44(9), 564.
Kuan, Y., Lee, Y., & Choo, K. K. R. (2020). Business Intelligence for COVID-19: A Survey. Journal of Medical Systems, 44(11), 813.
The coronavirus pandemic has had a significant impact on healthcare organization
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