You have just been hired as a consultant to the chief executive officer (CEO) of a health care organization. Your duty is to improve the management tools and practices needed to work in teams, build cross-functional teams, and facilitate collaborative decision-making.
Instructions:
You need to identify elements found in an effective health care workgroup and identify barriers to communication that may cause conflict within a group. Suggest some types of communication techniques that can be used to avoid conflicts within a team.
You need to address ways to improve communication among departments in an organization to avoid conflict.
Finally, identify strategies that may be used to avoid recurring conflicts and ways a leader can ensure conflict is respectful and productive within the team in the organization.
Based upon what you have learned in previous classes, prepare a PowerPoint presentation in which you propose a quality improvement plan to present to the CEO addressing these issues. This should be a “how-to” guide to the CEO that they can readily implement to improve communications and ensure respectful and productive conflict.
Cite at least four references to validate your proposal.
Criterion 1
Identify three elements found in an effective healthcare work group in the assignment scenario.
Criterion 2
Identify three barriers to communication that may cause conflict within a group.
Criterion 3
Describe at least three communication techniques that can be used to avoid conflicts within the team.
Criterion 4
Identified at least three strategies to improve communications and strategies to avoid recurring conflicts within the team of the organization.
Criterion 5
All of the following elements are met:
Displays college-level writing in Standard English free of spelling, grammar, or punctuation errors.
Minimal in-text citation errors such as a missing page number or a misplaced date may occur.
Minimal paper formatting errors such as a misplaced margin may occur.
Quotation marks and citations make authorship clear
Criterion 6
Includes four academic references from multiple outside sources and/or course materials as required.
You have just been hired as a consultant to the chief executive officer (CEO) of
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