Please write 450 word discussion post reply to the following discussion post. Must have two peer reviewed references AND one biblical integration. . Textbook is: Langabeer, II, J. R. and Helton, J. (2021). Health care operations management (3rd ed.). Burlington, MA: Jones & Bartlett Learning. ISBN: 978-1-284-19414-2. Instructions for original post is here:
Why should an operations analysis consider the organization’s strategic objectives? What are common operational metrics utilized by healthcare organizations. How are these metrics developed? Next describe how benchmarks are developed and how they can be useful in calculating results of operational metrics.
Post you will reply to is here:
Today, operations analysis in healthcare organizations is greatly influenced by strategic objectives (Langabeer & Helton, 2021). To improve overall organizational results, operations analysis entails reviewing operational procedures. Strategic objectives ensure that operations analysis activities are in line with more general corporate goals by giving them a clear direction and purpose. Because of this connection, healthcare companies may concentrate their analysis on crucial areas that directly advance their strategic goals, leading to more effective and efficient operations.
The operational success of healthcare institutions is assessed using a range of measures. The efficacy of processes, resource use, and patient outcomes are all evaluated using these metrics, which act as measurable indications of performance (Dabhilkar & Svarts, 2019). Strategic goals, particular operational objectives, business standards, and legal and regulatory requirements are all taken into consideration when choosing operational metrics. Healthcare businesses may find the most applicable and significant metrics to gauge and track the efficiency of their operational processes by taking these aspects into account.
Several operational factors are covered by common operational metrics used in healthcare companies. For instance, patient wait times are monitored to assess access to care and spot any bottlenecks that can harm results and patient satisfaction (Langabeer & Helton, 2021). Another indicator that sheds light on the effectiveness of resource management, bed management, and care coordination is the length of stay. Scores on patient satisfaction are important determinants of the organization’s level of care, communication, and patient-centeredness. The success of care transitions, infection control procedures, and patient safety measures may be evaluated using readmission rates and rates of hospital-acquired infections. Additionally, staffing ratios like the number of nurses per patient or the number of doctors per patient reveal information about how much work is done, how resources are allocated, and how patients fare.
Combining qualitative and quantitative methods results in operational metrics (Dabhilkar & Svarts, 2019). To guarantee consistency and accuracy in acquiring pertinent data, healthcare institutions adopt measuring standards and data collection systems. The information required to calculate the metrics is gathered from a variety of sources, including administrative databases, patient questionnaires, and electronic health records. These metrics enable objective evaluation and analysis since they are produced by preset formulae or algorithms that transform raw data into useful performance indicators.
When assessing the results of operational metrics, benchmarking is required. An organization’s measurements are compared to benchmarks, which are performance standards or reference points, to industry best practices or competitors (Ali & Kannan, 2022). They make it possible for healthcare organizations to find areas for development, performance shortfalls, and achievable targets. Organizations may get insights into their relative performance and make data-driven decisions to optimize processes, allocate resources effectively, and conduct quality improvement projects by comparing their metrics to benchmarks (Ali & Kannan, 2022). Based on accepted industry standards, benchmarks offer useful direction and empower healthcare businesses to pursue excellence in their operations.
Finally, strategic objectives influence operations analysis by putting a distinct emphasis on areas that support organizational goals (Ali & Kannan, 2022). Healthcare businesses use a variety of operational indicators to evaluate performance while taking strategic goals, market norms, and legal obligations into consideration. By using pre-established measurement methodologies and data-gathering procedures, these metrics are produced. To evaluate operational metric results and discover areas for development, benchmarking is crucial. It allows firms to compare their performance to industry best practices. Healthcare companies may influence positive change and improve their operational effectiveness and efficiency by utilizing benchmarks.
Deuteronomy 25:15 (English Standard Version Bible, 2001) states, “You shall have a full and just weight; you shall have a full and just measure, that your days may be long in the land that the Lord your God is giving you.” The Bible touches on fairness in measuring that is consistent with the idea of operational metrics in the healthcare industry. Operations metrics are essential for assessing performance and assuring the provision of high-quality treatment in the hospital context. Healthcare operations metrics offer a standardized framework to assess different elements of healthcare operations, such as patient outcomes, resource usage, efficiency, and patient satisfaction, just as the verse encourages the use of a full and just measure. Healthcare organizations can evaluate their performance, determine areas for development, and eventually improve the overall standard using detailed metrics.
References
Ali, I., & Kannan, D. (2022). Mapping research on healthcare operations and supply chain management: A topic modeling-based literature review. Annals of Operations Research, 315(1), 29-55. https://doi.org/10.1007/s10479-022-04596-5
Dabhilkar, M., & Svarts, A. (2019). From general to specialty hospitals: operationalizing focus in healthcare operations. Operations Management Research, 12, 94-111. https://doi.org/10.1007/s12063-018-0137-8
English Standard Version Bible. (2001). ESV Online. https://esv.literalword.com/
Langabeer, II, J. R. & Helton, J. (2021). Health care operations management (3rd ed.). Jones & Bartlett Learning.
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